At Maher Brother Steel Glass & Aluminium, we are committed to delivering your orders safely, securely, and on time. Please read our shipping policy below to understand how we process and deliver your purchases.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Custom-made products, fabricated items, and made-to-order designs may require 5–15 business days for production before dispatch.
- Orders are processed Monday through Saturday, excluding public holidays.
Shipping Areas
We currently ship across Pakistan.
For international shipping or bulk commercial orders, please contact us before placing your order to discuss availability and shipping arrangements.
Delivery Time
Estimated delivery times:
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
- Custom Fabrication Orders: Delivery time depends on project size and manufacturing requirements.
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping costs are calculated at checkout based on:
- Delivery location
- Product size and weight
- Order quantity
Special handling or oversized products may require additional shipping charges.
Order Tracking
Once your order has been dispatched, you will receive a confirmation message with tracking information (where available), allowing you to monitor your shipment.
Delivery Inspection
Please inspect your package upon delivery.
If your order arrives damaged, incomplete, or incorrect, notify us within 48 hours of receiving your order by providing:
- Your order number
- Photos of the damaged product and packaging
- A brief description of the issue
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery period, please contact our customer support team. We will work with the shipping carrier to locate your shipment and provide updates as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Maher Brother Steel Glass & Aluminium is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.
Large & Custom Orders
Large steel structures, glass installations, aluminium products, and custom fabrication projects may require:
- Scheduled delivery
- Site inspection
- Professional installation
- Additional transportation arrangements
Our team will contact you to coordinate delivery details when necessary.
Contact Us
If you have any questions regarding shipping or delivery, please contact us through the contact information provided on our website.
Thank you for choosing Maher Brother Steel Glass & Aluminium. We appreciate your trust and look forward to serving you with quality products and reliable service.